Foam and detergent powder residue in washing machine

Last updated 06/10/2020 08:03

Issue

Foam and detergent powder residue in washing machine.

Applies to

  • Washing machine (Freestanding and integrated) 
  • Washer dryer (Freestanding and integrated) 

Resolution

1. Clean the machine – run repeated washes at the highest temperature without detergent, until it does not produce any more foam. (You may need to do this several times).

2. Clean the machine with a washing machine cleaner. 

3. Carefully follow the detergent powder manufacturer’s instructions on dosing.

4. Try washing using a different brand of detergent.

5. Run a maintenance wash regularly (Cotton cycle at 90°C at least once a month)

6. Use the extra rinse function.

7. Make sure you're using the correct cycles intended for the clothing type.

8. You may consider contacting the detergent manufacturer for further advice and instructions for using their detergent.

Note:  Excessive foam in the washing machine is not covered by the warranty, as it is not a machine fault.

Cause

The reason for excessive foam in the washing machine is excessive detergent or another agent that has been used.

  • Adding too much detergent is genuinely the cause (Overdosing of detergent).
  • A build-up of detergent powder residue in the machine caused by adding too much detergent and washing regularly at low temperature.
  • Washing fabrics that have already been saturated with detergents. (Clothes that have been pre-soaked)
  • Too low water hardness (in some home are installed water softener), for low water hardness you should follow detergent manufacturer label
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